FREE Shipping on Orders Over $100+

FAQ

Here is a list of our most asked questions.

Q. Do you ship to "blank" country?
A. Unfortunately we are only able to ship within the 50 states of the USA, and Puerto Rico.

Q. When will this "plant" be back in stock?
A. We typically restock once a week between Wednesday and Friday. If plants you are looking for still are not in stock, you can sign up to be notified for that particular plant when its back in stock on its page.

Q. I have 2 discount codes can I combine them?
A. Unfortunately no, limitations of our website only allow one code at checkout per order.

Q. Where is your shop located?
A. We operate out of Warren, OH. We are an online only retailer but can arrange in-person pick up if you reach out and contact us.

Q. Can I cancel an order?
A. Please feel free to contact us if you need to cancel an order. However, due to being a small business, the only way we can accommodate cancellations is by charging a 15% cancellation fee on the cost of the plants and hard goods. If you need us to hold a package for tank issues we will waive this fee for you.

Q. Do I need co2 to keep your plants?
A. Generally No. It depends on each plant. Most plants we sell do not require co2, but some do. Each plant should say if it needs it in its description.

Q. Is there a risk I can get snails/algae/duckweed/(other "pests") from your plants?
A. There is always a risk plants from our tanks can have "pests" such as these. We do include cleaning instructions in every order for how to reduce the risk of getting any pests. We also recommend watching this video to see more about cleaning plants.

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